Skip hire exchange


Customer and project background:

Sam was due to start the project just as the COVID-19 pandemic hit and the builder they had lined up to carry out the work had to drop out. Luckily, both Sam and his partner work in the construction industry themselves so they were able to find another builder that could take on the job whilst observing social distancing.

Sam said:

“We were very relieved to find a new builder to take on the work! We bought the house as a fixer upper – it still had an old outhouse in the garden, that’s how behind the times it was! We knew it would need a lot of work but we were up for the challenge. As it is, the house doesn’t make sense; the rooms aren’t laid out correctly and it doesn’t work. So we decided to knock down some walls, add a rear extension and create a large kitchen / diner / living space. It should look amazing when finished!”

Taking on such a huge project creates a lot of building waste, so Sam started looking into skip hire and grab hire and that was when TJ Waste was recommended.

What were your requirements?

Sam had identified that the project would generate a lot of waste and investigated the different options of skip hire and grab hire. He knew there were pros and cons of each, but in the end decided to go for skip hire as it would make it easier to dispose of different types of waste.

Sam said:

“At the start of the project, we had a lot of soil to dispose of as we were digging the foundations for the extension. As time went on the waste changed to rubble, timber and mixed waste and TJ was able to accommodate all these different types of waste in their skips, which was great.”

Having a skip would also allow them to exchange it as and when they needed to as it filled up, so it seemed it would be the most convenient option for the type of project.

Were there any challenges that had to be overcome?

The position of Sam’s house is such that to unload the skip, the skip lorry had to partially block the road. The driver handled this in a professional manner, carrying out the delivery quickly and effectively to ensure minimal disruption to any passing vehicles. The driver ensured that the skip was placed in a position that Sam had specified to allow ease for loading.

Which skip did you go for and why?

Sam was undecided about whether to go for a 6 or 8-yard skip. In the end they opted for a 6-yard, but when it arrived they realised they’d need a bigger one! So they got in touch with TJ, who were more than happy to upgrade it to the 8-yard.

Since they’ve had the skip on-site, they’ve filled it three times and arranged with TJ for it to be exchanged, which they have done in an efficient and professional manner.

Outcome of the service received:

Sam is extremely pleased with the service that TJ has provided. Each time a new skip is delivered the process is seamless and stress-free. Sam simply calls in to arrange to get the skips swapped over and TJ book in a date for a few days’ time. He has been impressed with the communications he’s received from TJ, both over the phone and email. TJ sends confirmations and invoices after each booking to ensure the details are correct and the customer knows what to expect.

A few words about TJ:

“TJ Waste provided an extremely professional and straight-forward skip hire service. All the staff communicate well, letting us know what’s going on every step of the way. Liaising with them is always a great experience! If I have a skip exchange booked for a certain day, I will phone first thing in the morning to say we need the skip early and they always endeavour to get it delivered as soon as possible.”

Find out all you need to know about our skip hire service and discover the different size skips available. Read our blog Ready, set, skip! to find out how you can prepare for your skip’s arrival and what waste can and can’t go in…